⊲ Start by contacting us using the “submit a custom idea now” form below. Please include all relevant information about your project.

⊲ Once we know the scope of the project we’ll discuss the applicable design fee. This can be paid in cash—if local—or with a credit card.

⊲ All our commissions are done under contract. Once the design is approved you’ll be sent a contract laying out all the details of the project.

⊲ Once the design is approved and the contract is signed we require 50% of the final cost to be paid up front before any work has started and the rest will be paid at delivery, if local, or before shipping, if out of state.

⊲ Our custom pieces are priced depending on a multitude of factors including, but not limited to, the size/complexity of the design and the type of glass being used. For example a large, but simple design could cost less than a smaller more complex design. Because this can vary widely from project to project we cannot offer an estimate until we know more about your specific project.

⊲ We will do our best to work with you on the design to ensure it is within your budget.

⊲We do have a non-refundable design fee before we start working on your design, the cost of which is deducted from the final cost of the project. The cost of this fee varies depending on the size/complexity of the project and will be discussed at the initial consultation. This fee includes two design revisions and every revision after that is an additional fee.

⊲ Yes! We want you to love your final piece and value your input on the design and colors choices, however, texture and specific glass choices will be left up to the artist. We truly are the experts in this regard and know what will look best in the final piece.

⊲ We reserve the right to make changes to the design and glass choices at any point during the process. Sometimes we find it necessary to make changes in the middle of the process, but it is always for the best.

⊲ We love reference photos! But please note we only make our own original designs and WILL NOT recreate another artist’s work.

⊲ Yes, we will install our own work and will talk about the costs associated with this during the design phase.

⊲ If you are installing one of our pieces on your own, we are happy to talk through the process and provide instruction free of charge.

⊲ Please note that all designs presented, whether you hire us or not, remain the intellectual property of A Glass Fantasy and may never be used for any other purposes.

⊲ We reserve the right to reproduce the design and the right to post images of the final piece on our website and social media accounts unless otherwise agreed upon.